Information Technology Services

Penn State Wilkes-Barre’s Information Technology Services (ITS) provides local technology services and support. ITS staff are available to help faculty, staff and students between the hours of 8:00 a.m. 下午5点.m. 在工作日. (Evening hours are available by appointment.)

问题? 问题? 请求? Please contact the Wilkes‑Barre I.T. Help Desk at 570‑675‑9140. (Calls placed outside of our standard hours will be forwarded to the University Help Desk, which is staffed 24/7 except for University holidays.) Alternatively, you can email (电子邮件保护) 或者在网上填写一份 帮助票. Issues will then be forwarded to the appropriate staff person.

Female student working on a laptop computer

在线服务

Academic Commons - 尼斯贝特库 computer lab

Computer Labs and Classrooms

Several computing labs are available for student use whenever a class is not taking place. These machines come installed with many software packages required for your classes. Each classroom on campus (including computer labs) has an instructor podium with technology and A/V equipment.

Read about Computer Labs and Classrooms
drawing of a CD-ROM, a mouse, and a software package

可用的软件

Penn State makes a variety of free or almost-free software available for students, faculty and staff. Some can be downloaded and installed on your computer; others are cloud-based and can be accessed via a web browser. Click on the links below for details.

云图标

云文件存储

Cloud storage allows content to be stored online, 所以它可以被访问, 管理, and shared from anywhere. There are several options for storing and sharing files “in the cloud.” Read an overview of my options.

screen shot of a Penn State computer login dialog box

账户管理

a hand pointing to a holographic collection of e-learning icons

Training and Documentation

Penn State offers many ways to learn more about software and IT services:

a closeup of a microphone and headset with a Macintosh computer in the background

媒体共享

媒体共享 provides services specifically designed for faculty interested in incorporating digital media into their instruction. 媒体共享 consultants aim to expand student education by helping with the creation of media content for coursework. The Penn State Wilkes-Barre 媒体共享 is located in the 尼斯贝特库.

Visit the 媒体共享
a word cloud of terms related to higher education; "faculty" and "staff" are biggest and in the middle

教职员工